Renewal risk scorer

Use case · Customer success

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Renewal risk scorer

Customer success

Score a customer’s renewal/churn risk from usage, support and relationship signals — with the single best play to de-risk it.

The routing recipe
Job typeComplex reasoningPolicyBalanced
routes to
NVIDIA Nemotron 3 Ultra 550B-A55B nvidia
nvidia:nvidia/nemotron-3-ultra-550b-a55b
90.8
match score
96.5
task fit
100
cost
59.5
speed
Why this model from benchmarks & capabilities
  • "Complex reasoning" leans hardest on reasoning; NVIDIA Nemotron 3 Ultra 550B-A55B scores 100/100 there — top-1 of 40 chat models.
  • Strength on this class of work shows up on GPQA Diamond, MMLU-Pro, BIG-Bench Hard, where NVIDIA models are competitive.
  • Cost: runs on NVIDIA free credits / self-hostable NIM — effectively $0 marginal. Speed: ~70 tok/s (estimated).
  • Chosen over NVIDIA Nemotron 3 Super 120B-A12B for higher task-fit (96.5 vs 90.7) & more context.
Capability the job needsWeightNVIDIA Nemotron 3 Ultra 550B-A55BCatalog rank
reasoning1.00100#1 of 40
math0.6099#3 of 40
knowledge0.5092#4 of 40
Relevant benchmarksGPQA Diamond MMLU-Pro BIG-Bench Hard LiveBench (reasoning) EconomicsCost: runs on NVIDIA free credits / self-hostable NIM — effectively $0 marginal.
Speed: ~70 tok/s (estimated).
vs runner-upChosen over NVIDIA Nemotron 3 Super 120B-A12B for higher task-fit (96.5 vs 90.7) & more context. (NVIDIA Nemotron 3 Super 120B-A12B, score 89.5)
Example result
Sample input ▾
Account renews in 60 days. Logins down 40% QoQ, champion left last month, 2 open P1 tickets aging 9 days, hasn’t adopted the new automation feature; but the exec sponsor attended the last QBR.
Risk: High. Drivers: champion departed (no internal owner), usage dropping, aging P1s eroding trust. Trend: Declining — but the exec sponsor is a lifeline. Best play now: get the P1s resolved this week (proof of care), then run an exec-sponsor working session to re-identify a new champion and set a 30-day re-onboarding plan around the automation feature they never adopted. Owner: CSM, with Support escalation manager on the P1s.
Test it on your own data
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